SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.
How your consumer information is used, collected, and shared.
- When you text our helpline for assistance, we only collect the information necessary to respond to your request. This typically includes your phone number and the message you send. We do not collect or store any other personal details.
Your information is only used to provide the help you need and will not be shared with third parties. We do not sell, rent, or share your phone number or any other personal information with anyone.
Information on the types of messages the recipient can expect to receive.
- When you contact our helpline, you will receive text messages offering assistance with your questions or concerns. These messages may include:
- A greeting and offer of help, along with the option to call us directly at (941) 755-6805 if you prefer phone support.
- Follow-up messages to check if you need further assistance or to clarify your request.
- You can opt out of receiving future messages by replying "STOP."
Standard messaging disclosures:
Message Frequency:
Message frequency may vary depending on the type of communication. You will receive a reply to your message when reaching out to our helpline, but we do not send unsolicited text messages.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from HOPE Family Services in the following ways:
By texting our Helpline number directly.
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.hopefamilyservice.org